Primera Technology Logo
 
spacer
Tech Support News
Get Tech News
PTPublisher for Mac is Now Available
Announced: July 9, 2009 – Primera's PTPublisher for Mac OS 10.5 is now available. Burn and print jobs with ease! PTPublisher for Mac includes Integrated DiscCover Label Design Software. Download PTPublisher for Mac.
 
New Version of PTPublisher 1.3.2 is Now Available
Announced: May 13, 2009 – Primera's newest version of PTPublisher Software includes updated burn engine 4.16.09.3. Set up burn and print jobs in an easy three step process. Download PTPublisher 1.3.2.
 
64-bit Drivers and Publishing Software Now Available
Announced: December 31, 2008 The latest version of Primera drivers for Bravo SE, BravoPro, Bravo XRP, LX400 and LX810 Color Label Printers now function with both 32-bit and 64-bit versions of Windows XP and Vista. Visit Driver Downloads to find your product and download driver version 1.30 or higher.
 

Linux Developer Support Now Available

Announced: October 21, 2008 Linx support is available for Linux printing on Bravo II, BravoPro, Bravo XR and Bravo XRP Disc Publishers (DP-II, DP-PRO, DP-XR and DP-XRP in Europe and Scandinavia). Download Printer Drivers.
 
PTPublisher NE Software Now Available

Announced: May 1, 2008 – Primera's PTPublisher NE Software allows you to share your Bravo II, Bravo XR, BravoPro or Bravo XRP over a network. PTPublisher NE comes with an unlimited amount of client licenses. Try it for FREE for 30 Days.

 
Discribe Version 6.0 is Now Available (OS 10.4 - 10.5)

Announced: April 8, 2008 – Discribe 6.0 has been rewritten in Universal Binary code for optimal performance. New features include: Universal Binary native code, Leopard compatibility, easy-to-use interface and Blu-ray drive support.

 
Native Mac Universal Binary Drivers Now Available

Announced: March 14, 2008 – Native Mac Universal Binary Drivers are now available for the Bravo SE, BravoPro, Bravo XRP, LX400 and LX810. These drivers support Intel-based Macintosh computers and work seamlessly with other native Universal Binary applications such as Adobe® Photoshop or Illustrator CS3. To download, visit the Primera Printer Driver page.

 
PTPublisher Version 1.10 is Now Available for Download

Announced: October 10, 2007 – PTPublisher Version 1.10 is now available for download. This version has full support for all current Bravo Products with an updated look.

 
Bravo XRn Network Disc Publisher is Now Shipping.

Announced: August 1, 2007 – The Bravo XRn Network Disc Publisher gives everyone in the office the ability to produce their own professional-quality CDs, DVDs and BDs. Jobs can be sent from an unlimited number of networked users. The included Windows XP/2000 and Vista ™ client software is based upon Primera’s PTPublisher ™ disc publishing software. Visit the XRn product page for more information.

 
Bravo SE Adds Support for High Yield Cartridges

Announced: June 7, 2007 – The Bravo SE can now use high yield cartridges which have almost twice as much ink capacity as the standard cartridge. For instructions on updating your software to add this capability visit article number 232750 on our Knowledgebase. The high yield cartridge part number is 53335. You can order it from www.primerastore.com.

 
PTPublisher 1.03 Now Supports All Bravo Products

Announced: April 25, 2007 – PTPublisher 1.03 now supports Bravo SE, Bravo II, BravoPro, Bravo XR and Bravo XRP Disc Publishers. PTPublisher is the next generation duplication software that features a user-friendly interface. To download PTPublisher 1.03 visit the Primera Software update page.

 
Technical Support is Now Open Until 7 p.m. CST

Announced: March 16, 2007 – The technical support call center is now open until 7 p.m. central time to accommodate customers on the west coast. Visit the contact us page for details and other available technical support options.

 
Windows Vista™ Support Now Available

Announced: February 15, 2007 – Primera CD, DVD and Blu-ray Disc Publishers and Color Label Printers now support Windows Vista™. To download Windows Vista ready software visit the Primera Software Upgrade page or the Printer Drivers page.

 
New PTPublisher Duplication Software Now Supports Bravo II

Announced: January 18, 2007 – PTPublisher version 1.02 now supports the Bravo II and Bravo XR as well as the Bravo SE. PTPublisher is the next generation duplication software that offers a very user friendly interface. Now you can set up your burn and print jobs in an easy three step process. Download it here and try all the new features for free.

 
ADL-MAX Now Shipping

Announced: November 17, 2006 – By adding an ADL-MAX, Bravo II’s capacity increases from 50 discs to 325 discs. BravoPro’s capacity increases from 100 discs to 350 discs. It uses advanced robotics to transport discs from the four integrated input bins into and out of the burning and printing mechanisms of the Bravo II or BravoPro. Click here for details.

 
Flash Movie Tutorials are Available for Viewing

Announced: October 11, 2006 – Many new flash tutorials are available from the Tutorials section of our website. Flash tutorials are a great self training resource. You can view a screen recording of an actual duplication job as it is being setup. Explanatory messages appear along the way to guide you and further explain what you see on screen.

 
Pioneer 111 DVD Drives Now Shipping

Announced: August 21, 2006 – Primera is now shipping Pioneer 111 DVD/CD drives in all DVD duplicator products. The DVD±R/CD-R drive records DVDs at 16x, CDs at 40x and DVD-R/+R dual/double layer media at 8x.

 
New Version of PrimoDVD

Announced: July 12, 2006 – A new version of PrimoDVD 2.1.004 is available. This new version includes support for additional Primera products and support for additional recorder drives and media. Contact Tech Support to receive a username and password to download your software upgrade. With a valid serial number, upgrades are free for existing customers.

 
New Water-Resistant Inkjet Printable Media

Announced: May 23, 2006 – New water-resistant inkjet printable media protects discs from spilled liquids, snow and rain. Printed discs won't wash away and are smudge- and smear-resistant. Primera offers TuffCoat with WaterShield for a glossy finish and TuffCoat with AquaGuard surface for a matte finish. Visit Primera Store to learn more and buy it now.

 
Bravo Software Compatible with New Intel Macs

Announced: April 5, 2006 – Bravo II, Bravo XR and BravoPro Macintosh software is compatible with new Macintosh computers that use the Intel Core Duo and Intel Core Solo processors.

 
New Macintosh Discribe Software Version

Announced: February 14, 2006 – A new version 5.3.14 of the Macintosh Discribe software is available from tech support. This new version features a cleaner user interface and enhanced compatibility with OS 10.4. With a valid serial number, upgrades are free for existing Macintosh customers.

 
New PrimoDVD Software Version

Announced: January 16, 2006 – A new version 2.1.003 of the PrimoDVD software is available for download. This new version features support for additional Primera products and support for DVD-R DL media. An updated Sonic burn engine is also included. Contact Tech Support to receive a username and password to download your software upgrade. With a valid serial number, upgrades are free for existing customers.

 
Updated LX800 Firmware

Announced: December 15, 2005 – A new version 2.06 of the LX800 firmware is available for download. This new version features improved stock handling ability. Click here to visit the firmware update page.

 
PTBurn SDK Updated: Now Part of PTDevSuite

Announced: November 7, 2005 – PTBurn SDK has been updated and is now part of the PTDevSuite package. Primera’s PTDevSuite provides an application developer two unique approaches to easily automate the creation of professional looking CD/DVDs from within their own application using Primera’s Disc Publisher line of duplicators. Click here to register for PTDevSuite.

 
Updated Drivers for the BravoPro

Announced: August 12, 2005 – A new BravoPro driver for Macintosh and PC is available for download. The new BravoPro driver includes new color matching choices and the ability to turn off bi-directional printing. Click to visit the driver download page.

 
New Macintosh Driver for the LX800

Announced: August 2, 2005 – A new Macintosh LX800 driver is available for download. The new LX800 driver includes all of the same features as the current PC driver including: a label counter, continuous stock capability and expanded paper size options up to 24". Click to visit the driver download page.

 
Updated PC Driver for the LX800

Announced: July 28, 2005 – A new LX800 driver is available for download. The new LX800 driver includes several new enhancements including: new color matching choices, a label counter, continuous stock capability and expanded paper size options up to 24". Click to visit the driver download page.

 
PTBurn SDK for BravoPro and ComposerMAX

Announced: June 21, 2005 – The PTBurn Software Developer’s Kit (SDK) is now available for the BravoPro Disc Publisher and ComposerMAX CD/DVD Duplicator. The SDK has been updated to include asynchronous recording to multiple drives. After the disc is placed in the drive, burning starts immediately for faster throughput. Click here for details on Primera’s SDKs.

 
Connect Two Products to One PC
Announced: June 21, 2005 -- Now, two BravoPro Disc Publishers, two Bravo II/BravoPro AutoPrinters or two LX800 Color Label Printers can be connected to one Windows-based PC. The computer can send jobs to each product separately or multiple jobs can be sent at the same time. Two units also allow for greater flexibility with no down time. Click here for more information.
 

Plextor Drives Now Shipping

Announced: March 31, 2005 -- Primera is now shipping Plextor CD and DVD/CD drives in all duplicator products. The Plextor CD-R drive records CDs at 52x. The DVD±R/CD-R drive records DVDs at 16x, CDs at 48x and DVD+R Double-Layer discs at 4x.
 

New Version of PrimoDVD

Announced: February 22, 2005 -- The latest version of PrimoDVD is required for all products containing Plextor drives. PrimoDVD version 2.1.002 is available for download from Primera’s corporate website. Send an email to support@primera.com with the product’s serial number. The link and password to access this download will be emailed to you.

Critical Update for Macintosh BravoPro Users

Announced February 20, 2005 -- All Mac BravoPro Disc Publisher and AutoPrinter users must update to the latest version of the BravoPro Mac driver. It can be found at: http://www.primera.com/BravoPro_printer_drivers.html.

Double-Layer DVD Burning Supported

Announced: February 22, 2005 -- The latest version of PrimoDVD now supports burning Double Layer DVD+R media. Duplicators with Pioneer 108, Pioneer 109 or Plextor 716A DVD±R/CD-R drives can burn up to 8.5 GB of data on one disc.

Tech Tips
Below are some frequently asked questions with answers. For more frequently asked questions, visit Primera’s online searchable Knowledge Base.

Copyright 2005